Hair Tools Plus

When will my order be processed?

When your order is received it will be processed within 24 to 48 hours.

How long will it take for my order to be shipped and arrive?

Once your order has been processed, it will either be shipped by UPS or USPS, and the arrival date is determined by where the package is being shipped. Take into consideration that your order is being processed and shipped from California. Unless the item is being shipped USPS Priority Mail, the shipping time can take anywhere from 5 to 10 days for receipt of your order.

My order should have arrived by now. What should I do?

Please contact us.

How do I know if I am ordering on a secure site?

We have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone even seeing your credit card number or information. So it's completely secure.

What are you going to do with my name and order information?

Please click here to see our Privacy Policy.

Which credit cards do you accept?

We accept Mastercard, Visa, and Discover. We also accept Paypal.

How do I return a product that I purchased?

Please click here to see our return policy.

Do you ship internationally?

Yes, Canada Only.

If you do not find the answers to your questions here, please feel free to email us!!!